Privacy
policy.

Greyinklab is a concrete sculpture studio based in Delhi, India, operating under the trademark Greyinklab. We are committed to protecting your privacy. This policy explains what information we collect when you interact with our website, how we use it, and your rights in relation to it.

When you place an order or interact with our website, we may collect:

• Your name, email address, phone number, and delivery address
• Payment information — processed securely through Razorpay; we do not store your card or payment details on our servers
• Order history and communication records
• Basic browsing data (pages visited, time spent) through standard website analytics

We use your information to:

• Process and fulfil your orders
• Communicate with you about your order status and delivery
• Respond to queries or support requests
• Send occasional updates about new pieces or studio news, if you have opted in
• Improve our website and shopping experience

We do not sell, trade, or rent your personal information to third parties.

All payments on our website are processed through Razorpay. Your financial information is handled directly by Razorpay and is subject to their privacy policy and security standards. We do not have access to your full card or banking details.

Our website may use cookies to improve your browsing experience and track basic usage data. You can disable cookies through your browser settings, though this may affect certain features of the website.

We retain your order and contact information for as long as is necessary to fulfil your order and comply with applicable legal obligations.

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal retention requirements
• Opt out of marketing communications at any time

To exercise any of these rights, write to us at greyinklab@gmail.com.

Our website may contain links to third-party platforms such as Instagram. We are not responsible for the privacy practices of those platforms.

We may update this policy from time to time. The most current version will always be available on this page, with the date of the last update shown at the top.

For privacy-related queries: greyinklab@gmail.com

Greyinklab, Delhi, India